Let clients watch the value you deliver

What clients see

Each client gets logins scoped to their own sites, read-only: approved incident and daily activity reports, patrol-visit reports from every drive-by, the visitor log, and documents you've shared with them. A property manager with two buildings sees both; nobody sees anyone else's.

• Client logins are free and unlimited — they never count as seats
• A read-only slice of the same in the Command app for the client who wants it on their phone
• Site-level logins for the on-site contact who should only see one building

Clients who never log in still hear from you

Not every property manager wants another login. Per client, turn on a daily or weekly activity digest — sent at the hour you choose in their time zone — with approved reports, tours completed and missed, patrol visits, visitors, dispatch calls and response targets met, parking enforcement, and guard coverage hours per site. Turn on incident notices and the client is emailed the moment an incident report at their property is approved, with a link to the full report.

Invoices go out the same way, PDF attached, from the invoice itself. Every email is logged on the client, so “we never got it” has an answer.

• Recipients are per client — the contact email and portal users by default, or any list you type
• Approval, not submission, triggers the incident email: the office keeps editorial control
• Property managers can maintain their own resident vehicle list for parking enforcement