Everything in the field, everything in the office

What Watchbill does — and how it knows

Guard software mostly tells you what was planned. Watchbill is built to tell you what happened: who clocked in where, who walked the route, who left the site, who didn't answer, and what the client can see about all of it. One price, $7/guard per month, nothing held back for a higher tier.

Scheduling, time off & shift status

One-off and recurring shifts, open shifts guards bid on, time-off requests that open the shifts they cover, weekly availability, one-tap guard changes — and a status that says what actually happened: missed, arrived 40 minutes late, left two hours early, off-site for 90 minutes. Supervisors and owners are told the moment it goes wrong.

GPS-verified time clock & payroll export

Clock in by geofence, QR code or NFC tag, with breaks, force clock-out with a required explanation, and a review page that flags what needs a human. On payday, export the pay period in the layout your payroll system imports — Gusto, ADP RUN, Paychex Flex, QuickBooks — or as a plain timesheet.

Presence & lone-worker welfare

Draw a site boundary and get told when a clocked-in guard leaves it or the phone goes dark. Turn on welfare check-ins and a guard who doesn't respond is escalated in five minutes. Guards can set a watch-mode countdown before a risky task. A per-shift trail map is the proof.

Tours, checklists & vehicle patrols

Checkpoint rounds proven by GPS, QR or NFC with photo-required stops; scheduled checklists with values and photos; odometer-logged vehicle patrols where every stop files a client-visible visit report, with the stop order optimized for the least driving and turn-by-turn handed to the driver's maps app — and an under-target run tells you that night.

Incident, DAR & custom reports

Photo, video, audio and PDF evidence, GPS-stamped entries, a compiled shift timeline that merges the DAR with every scan, visitor and dispatch update the system recorded, a site day log — one site, one day, every officer — a review-and-approve workflow, append-only addendums that keep reports defensible, and a form builder so your reports look like your company's.

Live map, dispatch, SOS & messaging

Every guard's last verified position on one map with a rolling activity feed; dispatch calls tracked from intake to resolution against per-client response targets, with a ranked who's-nearest suggestion when you assign, warnings before a miss and a report that proves the SLA; job types that say which report a call needs before it can be closed, written from the call on the officer's phone; one-tap SOS that pages the whole office; built-in messaging that's a company record; a digital visitor log.

Client portal & client emails

Free, unlimited logins for the people you protect: approved reports, patrol visits, visitor logs, invoices and shared documents for their own sites, read-only — plus a daily or weekly digest and incident emails for clients who never log in. Transparency that makes renewals a formality.

Client invoicing

Hourly and per-visit rates per client and site; invoices built from the verified time clock and completed patrol visits per billing period; draft, PDF, email with attachment, payments and voids; sent invoices in the client portal.

Analytics

Nine fixed views over any period, client or site: coverage and missed shifts, tours and checkpoint scans, incidents by category and severity, welfare and presence alerts, dispatch targets met and report compliance, invoicing and days to pay, a guard scorecard with a fairness note, and how often each value of your own report pick lists was chosen. Live, not a nightly job.

Security & privacy controls

A one-time code for every sign-in and an authenticator-app second step when you want it; automatic sign-out after inactivity; a record of who opened every report and attachment; content-free notifications and client emails; and, for clients with sensitive sites, a Field App that requires a phone screen lock and clears its local data on sign-out. One flag on the client turns it all on.

Parking enforcement

Vehicle registry and permits per property, plate lookup with camera plate reading, violations with photos and GPS, warnings, citations and tow requests, repeat-offender lookup, and a tow policy per client. Property managers keep their own resident list.

Also included: tasks with photo proof · pass-down log with acknowledgments · post orders and documents with read receipts · guard certifications with expiry reminders · per-client pick lists · a Devices page that answers "why didn't the alert arrive?" · remote sign-out for a lost phone · offline-first everything.

Two apps, one account

Built for the two people who use it

The Field App — what your officer sees

One shift, start to finish: sign in with a code, clock in with proof, run what's due, set a watch-mode timer before the risky bit, file reports with evidence — including the one a dispatch call requires, pre-filled from the call — follow turn-by-turn between patrol stops, hand off to the next shift. Works in dead zones.

The Command App — what you see from anywhere

The live map, approvals, dispatch — with the office's power to close a call without its report, for a reason — SOS response and every site alert in your pocket, whether or not the site has a supervisor.

Start with one site

Free 30-day trial with no card required. Watch a real shift on the map, then add the rest.

Start free trial See pricing